Anydesk

You will first need to download AnyDesk on your personal computer/workstation; download and installation instructions can be found here. You will also need the base station computer’s AnyDesk ID that you are trying to target, which, if you're a TNC employee, you can find in the password document in Box.

Setting up Anydesk

Unless you want to be able to access your computer remotely for some other reason (it’s not required for managing the camera network), we recommend disabling unattended access in your security settings. On a Mac, navigate to Preferences > Security and uncheck “Enable unattended access”.

Logging in

Open AnyDesk on your computer, and enter the AnyDesk ID/Address you'd like to connect to and click Connect. When AnyDesk prompts you for a password, use the one referenced in the password document. When the desktop is displayed, select the “Animl” user, and input the “Animl” user account password listed in the password document.

Transferring images & files to your computer

Though not necessary, sometimes it’s helpful to transfer files (like log files) off of the Base Station computer and onto your own. To do so, you can use AnyDesk’s File Manager functionality: while logged into the Base Station computer via AnyDesk, click on the lightning bolt icon in the AnyDesk navigation bar, and then select File Manager. From there, you can find the file or image you want on the Base Station computer, select it, and click Download.